Questions, answered plainly

Every business is different, so we quote each project after a quick chat about what you need. We start with a free mock-up of your home page, so you can see exactly what you'd be getting before you commit to anything.

No. Your quote spells out what's included. If you ask for something extra along the way, we'll tell you before we do it, not after.

We design your home page and one other page so you can see how your new site would look and read. There's no cost and no obligation. If you like it, we quote the full build. If not, no worries.

A short, plain-English review of your current website, your Google Business Profile and how easy you are to find in search. You'll get a list of what's working, what isn't and what we'd fix first. Ask for one through the contact form.

Typically 2–4 weeks from go-ahead to launch, depending on the size of the site. The biggest factor is usually getting your words, photos and details together, and we help with that.

Your logo if you have one, photos of your work, products or premises, your hours and service areas, and a rough idea of what you'd like the site to do. We'll guide you through the rest with simple questions, and we can write or tidy up your wording.

You do. Your website, your domain name, your words and your photos are yours. We register the domain in your name, or help you keep the one you have.

No lock-in contracts. Ongoing care runs month to month, and if you ever want to move on, we'll hand over your site files and help move your domain.

Most clients would rather not, so on ongoing care you just email or text us the change (new photos, hours, prices, specials) and we look after it. If you'd prefer to edit some things yourself, tell us early and we'll set the site up for that.

No. We set everything up, explain things in plain English, and look after the technical side.

Fast hosting, your security certificate (https), saved versions of your site so we can roll back if needed, keeping everything up to date, uptime monitoring so we hear about problems quickly, and small changes whenever you need them. You'll get plain-English updates, not jargon.

Our sites are built to be fast and simple, with no plugins to go out of date or get hacked. Every site runs on https, and we keep saved versions so we can restore it quickly if anything goes wrong.

If you're on ongoing care, let us know and we'll fix it. Our monitoring also tells us if the site goes down, often before you'd notice.

No one honestly can, and you should be wary of anyone who promises it. What we do is get the foundations right, set up and improve your Google Business Profile, and add helpful content, so you have the best chance of being found by the people searching for what you do.

Some things, like a properly set up Google Business Profile, can help within weeks. Ranking higher in normal search results usually takes a few months of steady work. We'll show you what's changing in a plain-English report.

AI assistants pull from clear, well-organised websites and accurate business listings. We write your pages to answer real questions plainly, add structured data that describes your business, and keep your details consistent across the web, so AI tools have the right information about you.

Shopify handles payments, stock and security for you, and it's easy to run day to day. We set it up, design it to match your brand, add your products and show you how to manage orders.